Effective Date: November 3, 2023
Welcome to Leon Vacation Rentals. We want you to have a great vacation experience. In the event you need to request a refund or return for our vacation rental property, please read the following policy carefully.
1. Refunds
1.1 Cancellations: We understand that plans can change. Our cancellation policy is detailed during the booking process and in your booking confirmation. Please review it carefully before making a reservation.
1.2 Refund Eligibility: In general, refunds are provided in accordance with our cancellation policy. Please note that some bookings may be non-refundable. To request a refund, you must meet the terms of our cancellation policy.
1.3 Refund Process: To request a refund, please contact us at [email protected]. Be sure to provide your booking details, including your name, booking confirmation number, and reason for the refund request. Our customer support team will guide you through the process.
2. Returns
2.1 Returns Not Applicable: As a vacation rental property provider, we do not offer traditional “returns” for physical products. Instead, we handle booking cancellations and refunds in accordance with our cancellation policy.
3. Contact Information
If you have any questions or concerns regarding refunds, please contact us at:
Leon Vacation Rentals
1611 Retreat Circle
Clermont, FL 34714
Email: [email protected]
4. Changes to this Policy
We reserve the right to modify this Refunds and Returns Policy at any time. Any changes will be effective upon posting on our Website. It is your responsibility to regularly review this policy for updates.